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FAQ's
Our Most FAQ's
If you can't find it here- please email us & we'll be happy to answer any of your questions.
What Are Your STORE HOURS? TOP
Our Winter Store Hours are from October 1 through June 1
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Monday to Thursday 10am to 5pm +
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Friday - 10am to 6pm *=
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Saturday 10am to 5pm + NEW HOURS
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Sunday- 11am to 3pm (subject to change) +
Summer Store Hours are from June 1st through September 30
*Shop late on Scheduled Friday Cinderella Crops until 9pm- Minimum of 4 to have crop. Please call ahead to reserve your space.503-738-0202
+ We will open late during non-store hours for private parties or crops. Please call ahead at least 10 days prior to event. Where are you LOCATED? TOP
We are located at 3601 Hwy 101 in Gearhart next to the North Coast Phone & Computer Center. Do You Have A FREQUENT BUYER PROGRAM ? TOP
Yes we do. We have Frequent Scrapper Card. Accumulate $200 in purchases & recieve $20 in Free merchandise (restrictions apply- see card or store for details)
We are also on the school discount cards!
We have a frequent CROPPER CARD- attend 9 Cinderella Crops & the 10th one is FREE! Do You Have CROP NIGHTS? TOP
We have Cinderella Crops EVERY OTHER Friday OR Saturday night
Our Cinderella Crops are from 6pm to Midnight & are $5.00.
We require a 3 person minimum to hold our crops. Please see our calendar OR pick one up at the store. Do you have FREE crop time available? TOP
Yes- we sure do! Weekdays from 11am to 4pm - Saturdays from 10am to 5pm - Sundays 11am to 3pm if no classes- crops or private party is scheduled. OR just spend $5.00 in our store & your crop time is FREE. Otherwise- $1.00 per hour. Do you do BIRTHDAY PARTIES? TOP
We sure do! Birthday Parties can be held on any day of the week as long as no classes are scheduled for that day or evening.
THE DETAILS:
Birthday child and majority of guests must be age 6 or older
Parties are held Saturdays or Sundays
Children should bring 6-8 photos of friends or family theme
Refreshments, paper goods, and decorations are responsibility of birthday or host parent.
We are more than happy to help in serving food and hanging decorations as needed. If you would like us to supply the paper goods please add an additional $1.00 per child/person
Refreshments and cake must be served after scrapbooking is finished.
Party is class based and it is important that guests be prompt
Party is drop off style, there is little seating for extra guests beyond the birthday childs family.
Non-refundable $50 deposit to rent room is required at time of booking.
Charge per child is $20 and includes all supplies and is payable only in cash or Visa/MC/Discover
12 child maximum, 6 child minimum
Do you have WEEKLY SPECIALS? TOP
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Tuesday is our DOUBLE Punch day- we'll double your punches on your Frequent Card
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Thursday is SENIOR- STUDENT & TEACHER day- all will recieve 10% off thier entire purchase Just show us your ID or Student ID What Is Your RETURN POLICY? TOP
We do not give cash refunds. All returns are issued in store credit or exchanges only.
Returns must be made within 14 days of purchase and accompanied by a receipt.
No returns on paper, stickers off the roll, pens, markers, kits, sale or clearance merchandise.
All returned merchandise must be in original, unopened packaging (unless defective or damaged).
For Online orders this will be updated as soon as we have our store inventory loaded How Do I REGISTER FOR A CLASS? TOP
Stop by the store and use any form of payment
Give us a call and use your credit or debit card
All credit/debit card transactions are immediately encrypted for your protection
Reservations must be made at least 48 hours in advance.
You must pay at the time of registration in order to hold a space. What is your CLASS REFUND POLICY? TOP
You may cancel your reservation up to 48 hours prior to the class and receive a full refund via store credit.
If you are a no-show or if you cancel your reservation with less than 48 hours notice, your class fee will NOT be refunded. If they are available, class materials must be picked up within 7 days after the class date.
If it is necessary for us to cancel a class, you will receive a full refund. What Should I BRING TO CLASS? TOP
Bring your usual fun self and if you want your class kit. A minumum class kit should consist of: scissors, adhesive, personal paper trimmer, markers, pencil, and a ruler. Some classes may require additional tools or supplies such as chalk, a bone folder or 3D dots, but you will be notified of this when registering.
If you need any tools or supplies, you can purchase them prior to class at a 10% discount.
All other class materials will be supplied. Will You SPECIAL ORDER A Product For Me? TOP
We will do special orders whenever it makes sense.
If you are looking for something in particular, please let us know and we will check into it for you.
Please understand that sometimes we are unable to do special orders due to minimum order quantities or lack of a vendor relationship.
If we do place a special order for you, we may require a 50% deposit prior to placing the order.
All special orders must be picked up within 30 days after we notify you of their arrival. If not picked up by that time the item(s) will be placed into inventory and you will forfeit your deposit. OUR Services TOP
Do You Have a KIDS AREA? TOP
Of course we do. Do you have KIDS CLASSES? TOP
We sure do!
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On the 3rd Saturday of every month we have our Kids Scrapbook Club. Class Fee is $12.00 and calss is from 1pm to 3pm here at the store. Class fee includes 4 12x12 layouts of the monthly theme. Please check our calendar for the monthly theme. Call to register.
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We also have our Kids Workshop. These are held during different times of the year. Projects vary by price & times. Check our calendar for upcoming workshops. We'll have SUMMER WORKSHOPS beginning in July!
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